Ticketing/Gate 2016 Afterburn Report The Good
~The weather for setup and breakdown was fabulous
~DPW crew was awesome for having trucks available for hauling all the Gate gear up to the Gate on Wednesday afternoon
~The Front Gate structure was setup by Wednesday evening
~I had lots of help from the early arrival volunteers and DPW for Gate
~All the volunteers who showed up rock it out and worked hard
~The charging station at Front Gate was successful with the volunteers
~One of the GOD’s created a new wristband log sheet, for the volunteers to fill out at the end of the shift. The wristband log was easier and understandable for the volunteers to fill out
~The bacon deliveries was successful on Saturday morning
~The volunteers seemed to enjoy the snacks and coffee stuff
~All of the GOD shifts were finally all filled, I did not have to work 3 GOD shifts this burn
~Participants were not parking overnight in the temporary parking lot, the extra signage help inform participants
~The Gate has a new onsite Assistant Coordinator Senorita Loaf
~The Gate FAQ and Volunteer shift books continue to be useful for all the volunteers at the Gates
~Extra signage about consent and LNT was helpful communicating PDF's message on those topics.
~We had some string lights donated to the Front Gate to light up the front Ticketing Booth area and Front Lots and will have more for Spring PDF 2016
~Extra wristband charts were for other departments and The Vets for clarification of all the different wristbands
~Early Entry did not have any problems, except volunteers who signed up showed up late The Bad
~A medical burner WITHOUT a ticket was let in against Ticketing Volunteers say by another medical coordinator(?). She stated that this unbanded person had important medical supplies and had to get inside. Since the waiver team was very thorough, they filed the waiver that person said she filled out. She stated that her ticket was inside and no one was able to find the person who was holding it. And they didn't want to wait. Sorry about your luck, No one is allowed to go inside the event without signing a waiver, presenting a ticket and ID at Ticketing.
~The next day the same Coordinator(?) came up with a ticket number written down on a piece of paper and had the scanner person key it in. Stating it was a valid ticket, then behind Ticketing volunteer’s back and took a band off the roll while, he was applying a band to a burner. The person who ticket that was, was not present. She took the band back through the gate. Sorry about your luck, No one is allowed to go inside the event without signing a waiver, presenting a ticket and ID at Ticketing.
~That same day, a ranger didn't have a ticket at the gate. Again another ranger insisted that he could come in. While Ticketing Volunteers insisting he couldn't, a Parking Coordinator rode up and said it was ok. They then DROVE in the front gate with his car and not through the back gate. We have no knowledge if that ranger ever filled out a waiver or even came back up to the gate with a ticket later Sorry about your luck, No one is allowed to go inside the event without signing a waiver, presenting a ticket and ID at Ticketing.
~Greeter Coordinator deciding to close the back Gate on Sunday, and removing volunteer online sign ups. The back Gate needs to have volunteers at the entrance point checking wristbands and Greeting participants as they come and go from the event. It is a liability issue if no one is at the back entrance. If a person sneaks in and has an unfortunate situation happen, it's not good for PDF. I don’t think we want a bunch of people sneaking in the back gate on Sunday, it creates problems for participants, Rangers, Medics, BOD and The Vets. We had this problem before when no one was placed at the back gate entrance, which is why Greeters was placed at the back gate entrance
~The back lot was closed on Friday evening, due to a bad thunderstorm, which created a carry in only situation
~Participants confused with tickets transferred due to no name change on the transferred tickets, caused some problems for Ticketing volunteers
~Participants misinformed about how spotty the internet/cell phone service. Participants being mad about not being able to download their ticket from his or her cell phone and have to drive back into town to download their ticket
~On Thursday afternoon, Golf cart delivery driver almost hit the Ticketing structure and participants waiting in line to check in
~Very late delivery of the golf carts on Thursday afternoon
~Bacon deliveries were a late start on Sunday morning, and were made in the early afternoon, due to GOD passed out and unresponsive on the radio
~On Saturday evening from 11:00 PM to about 1:00 AM, the drunk neighbors of the property, were having target practice with their very loud guns, which was cause for some concern.
Pineapple talked to the neighbors several times and the cops even went to this property. Eventually, the shooting stopped and the neighbors joined the The Vets around the fire drinking some beers
~The Vets did not send me a copy of the Vets guest wristbands ahead of time. Previously, The Vets sent me a copy of their wristband, so we can incorporate their wristband in the community wristband chart for all the different types of wristbands at PDF.
~A continuing trend NO SHOW volunteers, late night on Thursday, Friday and all day Sunday.
~Waited a really long time for my reimbursement check for items purchased for PDF, I did play a prank on Patty though this time... The Ugly
I don’t like the ugly…….Improvements
~Adding extra sign up shifts on Thursday.
~The Back Gate will have Greeter volunteers sign ups for Sunday.
~Handmade pony pendants for volunteers.
~Banners for Greeters Tent, and Ticketing Tent
~Two banners, one at the front Gate entrance and one at the back Gate entrance to Welcome Community Members to Playa del Fuego
~Decorate drinking containers with vinyl lettering for volunteers
~Give the clipboards a face-lift, they look kinda sloppy
~Have garlynn for inside of the Ticketing tent for a more festive feel
~More communication with other Departments about gate topics
~Wristband Guides for Theme Camps with bars, if Theme Camp requests one.
~The majority of items being purchased will be online orders.
~Onsite Ticketing computer should be updated with name changes of transferred tickets. When the ticket is entered to the computer to be able to input the wristband type of each participant, so we would have a better wristband number count. Final Thoughts
The Gate is always looking for some awesome volunteers to take on more responsibility. We are currently looking for an additional Coordinator (training my replacement), Assistant Coordinator, GOD’s, and Shift Leads.
If anyone is interested please send an email to: firstname.lastname@example.org
Thank you everybody in the community who volunteers, brings art, and sets up a Theme Camp, to help bring PDF together every Fall and Spring
Overall every burn is different and poses new challenges, which I learn and grow from each one.I love each and every burn in its own special way
See ya’ll at Spring PDF 2016
Hugs and Love