Skip to: Purchasing Tickets 🎫 Buying Group Tickets 🎫 Transferring Tickets 🎫 Waivers 🎫 Reseve Tickets 🎫 Ticket Aid 🎫 Tickets for Minors 🎫 Refund & Cancellation Policy
Round 1 Ticket Sales open in…
Ticket Sales
Price per ticket: $90
Sale Dates:
Round 1 Ticket Sale: Wednesday, March 1st at 9pm SOLD OUT
Reserve Tickets on sale: Sunday, March 12th – Sunday, March 26th
Round 2 Ticket Sales open: Sunday April 2nd at 12 noon
Ticket Aid application deadline: Closed
Ticket Transfer deadline: TBA
Purchasing Tickets
IMPORTANT: Ensure you have registered for an account at https://tickets.playadelfuego.org
- Confirm or create your ticket account prior to ticket sale events. Nearly 50% of burners have to reset their password each year. Do this ahead of time for a smooth ticket purchase experience.
- Tickets will remain on sale until sold out or by the Monday prior to the event, whichever comes first. PDF typically sells out in the first hour of open sales.
- Tickets will not be sold or transferred at the gate. All tickets must be transferred with waivers signed before admission will be granted.
- Due to Ticket demand, all participants that are in queue at the time of ticket sale opening will be randomized and assigned the order in which the tickets are purchased so all participants have equal opportunity to obtain tickets. The fastest computer does not win.
- At the time of purchase you will have the option to purchase ice and re-entry passes. For information about Ice Sales & Re-Entry go to Ice & Re-Entry Pass Info
Buying Group Tickets:
Purchasers in the Ticket Sale may buy up to 4 tickets per sale.
- Purchasers will be prompted to complete a waiver that applies to all tickets until extra tickets are transferred and claimed by other adults. See waiver information below.
- Purchasers who buy more than one ticket can enter a name and email address of the intended ticket holder, and the ticketing website will automatically create a new ticket account and send a link to the email entered to prompt the new user to confirm their account and claim the ticket.
- Ticket Transfers must be completed before admission will be granted.
Transferring Tickets
Reminder: DO NOT resell tickets for more than the price you paid for them! Any tickets found to be resold for more than the $90 purchase price will be void and reseller may be publicly shamed.
- Gifting & Transferring of tickets must take place before tickets can be used for admission.
- Transferees must sign the waiver, see waiver information below
- Confirm correct spelling of email that a ticket will be transferred to, or it will be transferred to the incorrectly spelled account.
- How to do a Transfer:
- Log into the account used to purchase the ticket at https://tickets.playadelfuego.org
- Click link for “My Tickets”
- Click on “TRANSFER”
- Enter the email address of the person to receive the transferred ticket
- How to Receive a Transfer:
- Look for an email from tickets@playadelfuego.org with Subject: Playa Del Fuego Ticket Transfer in the email entered by the person doing the transfer
- Log / Create an account with that email at https://tickets.playadelfuego.org
- Click link for “My Tickets”
- Ticket Transfers are automatically recognized and user will be prompted to complete a new waiver
- Once the waiver is complete, the ticket will be officially claimed and your name will appear next to the new ticket number on the My Tickets page. Waivers are made available for download.
If you run into any issues, contact tickets@playadelfuego.org
IMPORTANT – Do NOT transfer tickets to minors. Legal guardians can pick up tickets for minors at the gate upon arrival where they will be required to complete an on-site waiver for each minor. For more information, see section below “Burning with Minors”.
Waivers
Note: All adult participants are required to sign the online PDF waiver form prior to the event
The ticketing system will prompt you to sign the waiver during the purchase process and when claiming a transferred ticket.
- This waiver is a legally binding document and must reflect accurate details about the adult participant including legal first and last name and address as reflected on your ID.
- Upon entry at the gate, participants are required to show a valid legal ID matching the name and ID number on the signed waiver.
- No print-outs or other forms of ticketing will be accepted at the gate; only a valid legal ID matching a signed waiver are accepted.
- Ticket numbers and waivers are associated with the purchaser until the ticket is transferred. After transfer, the new ticket owner must fill out the waiver to retrieve their ticket.
Reserve Tickets
Dates for the Reserve Ticket sale are listed above.
- Reserve tickets are held for purchase for the following folks:
- 2023 Art Grant recipients
- participants who registered for the 2022 Volunteer Ticket Reserve Program
- PDF department coordinators, assistant coordinators, coordinators-in-training, etc.
- members of the Board of Directors of FirePony Creative Society
- people to fill key skilled volunteer roles by arrangement with department coordinators
- Participants with reserved tickets will have access to a Reserve Tickets sale after Round 1.
- Reserve ticket holders will receive an email with instructions for purchase.
- All reserve tickets not purchased by the end of reserve sales are forfeited and added to the pool of tickets available for purchase in Round 2 of open sales.
Ticket Aid
To help eliminate obstacles to participation in our community, a limited number of reduced price tickets are offered every year.
If a full price ticket is outside your means, you can apply for ticket aid to receive one ticket at a 25% or 50% discount.
Ticket Aid application deadline: Closed
- Personal information about applicants is kept confidential and only shared with Firepony Creative Society Board of Directors members
- If a ticket aid application is approved, you will be sent a an email confirming your discount for one adult ticket.
- Discount is automatically applied for one ticket when purchased in the account associated with the email provided.
- Tickets purchased with Ticket Aid are non-transferrable.
- Ticket Aid tickets are not reserved tickets; they are discount tickets that must be purchased during Round 1 or Round 2 of open ticket sales.
Tickets for Minors
All minors must be accompanied by a parent or legal guardian.
- children 12 and younger do not require a ticket
- Minors ages 13 – 17 can be added to adult tickets at time of purchase or during open sales, if tickets are available.
- Minors are defined as being under 18 at the time they come through the gate.
- Participants under 18 require a parent or legal guardian to sign a separate waiver for each individual on arrival.
Refund & Cancellation Policy
All sales are Final. No refunds or exchanges will be issued for any reason. Fees are non-refundable.
FirePony Creative Society is not responsible for any losses due to any personal decision to transfer your ticket to another individual. See Waiver section above for more info.
Still Need Help?
If you have questions, email tickets@playadelfuego.org.
