Tickets

Purchasing Tickets

IMPORTANT: Ensure you have registered for an account at peacock.firepony.org

• Confirm or create your ticket account prior to ticket sale events. You will need to be logged in before entering the queue.
• Due to Ticket demand, all participants that are in queue at the time of ticket sale opening will be randomized and assigned the order in which the tickets are purchased so all participants have equal opportunity to obtain tickets. The fastest computer does not win. Don’t be late!
• Tickets will not be sold or transferred by volunteers at the gate. All tickets must be transferred with waivers signed before admission will be granted.

Buying Group Tickets:

Purchasers in the Ticket Sale may buy up to 4 adult tickets per sale.

• Purchasers will be prompted to complete a waiver that applies to all tickets until extra tickets are transferred and claimed by other adults. See waiver information below.
• Purchasers who buy more than one ticket will need to transfer all tickets to the Peacock account of the participant using the ticket so that they can sign the waiver (except minors, whose tickets should remain on their parent/guardian’s Peacock account).
• Ticket Transfers must be completed before admission will be granted.

Transferring Tickets

Reminder: DO NOT resell tickets for more than the price you paid for them! Any tickets found to be resold for more than the $90 purchase price will be void and reseller may be publicly shamed.

• Gifting & Transferring of tickets must take place before tickets can be used for admission.
• Transferees must have a Peacock account to receive the transferred ticket and sign the waiver.
• Confirm correct spelling of email that a ticket will be transferred to, or it will be transferred to the incorrectly spelled account.

If you run into any issues, contact tickets@playadelfuego.org

IMPORTANT – Do NOT transfer tickets to minors. Tickets for minors should stay on the account of their parent/guardian so that they can sign a minor waiver.

Waivers

Note: All adult participants are required to sign the online PDF waiver form prior to the event

The ticketing system will prompt you to sign the waiver during the purchase process and when claiming a transferred ticket.

• This waiver is a legally binding document and must reflect accurate details about the adult participant including legal first and last name and address as reflected on your ID.
  A valid ID consists of:
  • A valid photo driver’s license issued by the PA Department of Transportation or any other state
  • A valid photo identification card issued by the PA Department of Transportation or any other state
  • A valid Armed Forces ID card containing the holder’s photograph
  • A valid passport, passport card or travel visa containing the holder’s photograph
• Upon entry at the gate, participants are required to show a valid legal ID matching the name and ID number on the signed waiver.
• No copies or other reproductions will be accepted at the gate; only a valid legal ID matching a signed waiver are accepted.

Reserve Tickets

Dates for the Reserve Ticket sale are listed above.

• Reserve tickets are held for purchase for the following folks:
  • current year’s Art Grant recipients
  • participants who registered for the prior year’s Volunteer Ticket Reserve Program
  • PDF department coordinators, assistant coordinators, coordinators-in-training, etc.
  • members of the Board of Directors of FirePony Creative Society
  • people to fill key skilled volunteer roles by arrangement with department coordinators
• Participants with reserved tickets will have access to a Reserve Tickets sale after Round 1.
• Reserve ticket holders will receive an email with instructions for purchase.
• All reserve tickets not purchased by the end of reserve sales are forfeited and added to the pool of tickets available for purchase in Round 2 of open sales.

Tickets for Minors

All minors must be accompanied by a parent or legal guardian.

• Children 12 and younger are free, but require a $0 “Minor Ticket” be added to their parent/guardian’s Peacock account
• Minors ages 13 – 17 require a regular adult ticket
• Minors are defined as being under 18 at the time they come through the gate.
• Participants under 18 require a parent or legal guardian to sign a minor waiver in Peacock for each individual